TRAI Invites Suggestions on Consultation Paper on "Privacy, Security and Ownership of the Data in the Telecom Sector"

The rapid evolution of telecommunications services in India has aided the overall economic and social development of the country. It has enabled better connectivity among users, ...

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TRAI Invites Suggestions on Consultation Paper on "Privacy, Security and Ownership of the Data in the Telecom Sector"

The rapid evolution of telecommunications services in India has aided the overall economic and social development of the country. It has enabled better connectivity among users, increasing use of information and communication technology (ICT) services and emergence of a variety of new business models. Parallelly, there has been a quantum leap in the quantity and value of data that is being generated through the use of modern communication services. Each step of a user's interaction with ICT services, whether through traditional telecom services, devices, applications or other forms of content, results in the generation of large amounts of data.

Availability of data has enhanced the business and efficiency potential of data analytics. However, it is equally important to assess whether the data rights of individuals are being adequately protected in this changing environment. Data protection may therefore mean the ability of individuals to understand and control the manner in which information pertaining to them can be accessed and used by others. The Authority is of the view that the users should be empowered in respect of ownership and control of his/her personal data and to ensure this, all the players in the eco-system are bound to follow certain safeguards while collecting, storing and using the data pertaining to their subscribers. Full text of the consultation can be viewed here.

The consultation paper has been issued with the following objectives:
(a) To identify the scope and definition of Personal data, Ownership and Control of data of users of telecom services.
(b) Understand and Identify the Rights and Responsibilities of Data Controllers.
(c) To assess the adequacy and efficiency of data protection measures currently in place in the telecom sector.
(d) Identify the key issues pertaining to data protection in relation to the delivery of digital services. This includes the provision of telecom and Internet services by telecom and Internet service providers (TSPs) as well the other devices, networks and applications that connect with users through the services offered by TSPs and collect and control user data in that process.

Last date for submission of suggestions is 21st November, 2017, midnight.

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Dominick DeMarco's picture

Dominick DeMarco 2 months 3 weeks ago

On behalf of ISACA’s community of more than 6,200 information and cyber security professionals in India, a vital component of our global community of nearly 140,000 such professionals, we would like to express our gratitude for the opportunity to take part in TRAI's consultation on "Privacy, Security and Ownership of the Data in the Telecom Sector".

Jaivinoth Ramalingam's picture

Jaivinoth Ramalingam 3 months 17 hours ago

As Aadhaar is made mandatory for the use of sim cards. It it necessary that those with the numbers are not provided to third parties for a sum as mobile marketing activities. Considering it is only for confidential and to govt sources on demand.

The Increase in pay apps should be Incorporated with the online banking system, by the app admin for transfer of cashes to wallets. Not by Individual transfer of account to wallet app. Saves firewall cost and protects consumer data's. Banks & Apps?

Lakhmani Naresh's picture

Lakhmani Naresh 3 months 1 day ago

1) telecom company must use latest & secure tecnology in the world to save data
2) when company want to see customur's data, he must sign in by goverment authority.
3) if any miss use of data, company will responsable it.

SOUMAVA MUKHERJEE's picture

SOUMAVA MUKHERJEE 3 months 6 days ago

Without a debate, strong data protection laws require to be immediately put into effect. The consultation paper very rightly mentions the ways personal data of the user as well as others who are not using an app but are in contact with the user are under threat. Laws must make no compromise in ensuring that any application that is downloaded never asks for access to call details and other data and uses them. Privacy is a fundamental right now. The intent of TRAI is commendable and pertinent now.

B Akhil Kumar's picture

B Akhil Kumar 3 months 6 days ago

#1 No Telecom company should sell the data of their users to some other companies for their own benefits ,Customers data should be kept safe in every Telecom company and use them unless it is very necessary.
#2 Telecom companies should stop keeping surveillance on people for their own benefits. It is a freedom of the user to give permission to it.
#3 Telecom Companies should sign a bond that says "It is our responsibility to not to violate customers rights(privacy and security)

Sunil Rajashekar's picture

Sunil Rajashekar 3 months 1 week ago

#DoT - With the increased and cheaper availability of mobile data via Reliance Jio there is a risk of increased unproductive time for people. They may spend time watching unproductive content (e.g. porn, meaning less discussions that do not help improve human development) or likely to indulge in online frauds for fast money making ventures. Would it be helpful for the ministry / TRAI to control what people watch?

m d rajendra jain's picture

m d rajendra jain 3 months 1 week ago

Sir, welcome for the GoI move to monitor Chinese electrical/electronic imports. 99% of the China made mobile phones' inbuilt instructions are in Chinese. Utility software supplied with them are in Chinese. It is well known such software install 'Adups' data mining tool. Please make it mandatory for imported mobile phones to have install/factory reset instructions in English so that users are aware of what they are installing.