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Consultation on need to send free printed bills to postpaid users of mobile and landline services

Start Date :
Nov 19, 2018
Last Date :
Dec 25, 2018
00:00 AM IST (GMT +5.30 Hrs)
Submission Closed

The current provision of Telecommunication Tariff (46th Amendment) Order, 2008 mandates the Telecom service providers to provide hard copy of bill to its post paid subscribers of ...

The current provision of Telecommunication Tariff (46th Amendment) Order, 2008 mandates the Telecom service providers to provide hard copy of bill to its post paid subscribers of mobile and landline service free of cost. However, if any customer opts for receipt of the bill through e-mail, instead of hard copy, the service provider can supply the same after obtaining explicit consent from the subscribers.

TRAI has received representations from the Telecom Service Providers and their associations, MPs and MLAs to review extant provisions of sending printed bills to post paid users of mobile and landline services amid changing mobile usage relating to cutting of trees for paper used in printing phone bills.

However, since consumers form an important segment of stakeholders on this issue, it has therefore, been decided by the Authority to hold a public consultation to have views of all the stakeholders, in the matter so that a holistic approach could be adopted to address this important issue. For TRAI, consumer’s interest remain an issue of prime importance and remains committed to safeguard their interest.

A copy of consultation paper is attached herewith for your kind perusal with a request to offer your valuable feedback on the issue.

Showing 311 Submission(s)
Jayanta Topadar
JAYANTA TOPADAR 6 years 6 months ago

Honourable Prime Minister Sir, Indeed, in this age of digital excellence, it is a better idea to SAVE trees by putting an end to the use of any paper bill. Instead a copy of the same may be easily issued on any cell phone.

Hardip Mahida
Hardip Mahida 6 years 6 months ago

paperbill is good but some reasons send mobile smart phone, messages, e-mail id also

mungekar.pm@gmail.com
PRADEEP MOHAN MUNGEKAR 6 years 6 months ago

I think that there is no need of hardcopied postpaid bill. Once the customer receive the bill it becomes waste of paper. With present e-governance soft copy through email is sufficient.

sanjit sah
sanjit sah 6 years 6 months ago

मेरे ख्याल से तो पोस्टपेड सेवा बंद ही हो जानी चाहिए इसमे गरबरी की संभावना ज्यादा रहता है अभी प्रीपेड का जमाना है मिनट मिनट में अपना हिसाब जान सकते है

sanatvajpayee
SANAT KUMAR VAJPAYEE 6 years 6 months ago

सभी बिल आधार कार्ड से जुड़ जाने चाहिए।और आधार कार्ड डालने पर इंटरनेट में ही बिल आ जाना चाहिए।मोबाइल पर भी साथ साथ मैसेज जाना चाहिए।

Ashish soni_27
Ashish soni 6 years 6 months ago

आप हमारे पिता और ईश्वर के रूप है आप जनता मतलब हम सब की संपत्ति है आज सुबह वोट देने से पहले बूथ में बटन दवाने के पहले मेने आँखे बंद कर तो आप ही दिखे मेरी बेटी के ऊपर हाथ रखते ओर ये बात लिखते समय मेरे आँखों मे आँसू अगये क्यो की मुझे शुगर है में जियूँ या कितने दिन ये तो मुझे नही मालूम लेकिन मेरे जाने के बाद आप है ना किसी न किसी तरीके से हमे योजना के माधियाम से हमारे पिता के समान जो हमारी परवरिश करता है इस लिए आप के चरणों मे मेरे परिवार की तरफ से 4 कमल आप बूथ में समर्पण मेरी दिलो इक्छा है मिलने की

mygov_154340639838286394
mygov_154340691138286394
mihir.sarkar85@gmail.com
Miihr Sarkar 6 years 6 months ago

Instead of sending itemised bill on paper it is better to send soft copy of bill on mail id.

Onkar Nagpal
Onkar Nagpal 6 years 6 months ago

I think there is no need to send printed bills to the consumer.

GARUDCM
GARUDCM 6 years 6 months ago

नमस्कार, हर सेवा मे लेनदेन का लेखा-जोखा ये सब की जिम्मेदारी सिध्द होती है, बिल्कुल अनिवार्य चाहिए.

ARJIT PORWAL
ARJIT PORWAL 6 years 6 months ago

no need it may be through e mail save paper save trees.

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