COPYRIGHT POLICY:

Material featured on this website may be reproduced free of charge. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party (user submitted content). Authorization to reproduce such material must be obtained from the copyright holder concerned.

HYPERLINKING POLICY:

Links to external websites/portals

At many places on MyGov, you shall find links to other websites/portals. These links have been placed for your convenience. MyGov is not responsible for the contents of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked destinations.

Links to MyGov by other websites/portals

We do not object to you linking directly to the information that is hosted on this web site and no prior permission is required for the same. However, we would like you to inform us about any links provided to this website so that you can be informed of any changes or updates therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to MyGov must load into a newly opened browser window of the User.

PRIVACY POLICY

This website does not automatically capture any specific personal information from you (like name, phone number or e-mail address), that allows us to identify you individually. If you choose to provide us with your personal information, like names or addresses, when you visit our website, we use it only to fulfill your request for information. To participate and engage with the Government through MyGov requires your registration. Information so collected is used to facilitate interaction.

MyGov conducts many Quizzes, Hackathons, and Contests in collaboration with Ministries and Departments. The personal details of the winners can be shared with the Contest Creators/ Collaborating Departments. The names of the winners, without any Personally Identifiable Information, can be used by the MyGov Team and the Contest Creator/ Collaborating Departments for display in public by means of Electronic/ Print Media.

MyGov does not sell or share any personally identifiable information volunteered on this site to any third party (public/private) except for the winners as explained in para above. Any information provided on MyGov will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

MyGov gathers certain information about the User, such as Internet protocol (IP) address, domain name, browser type, operating system, the date and time of the visit and the pages visited. MyGov make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage MyGov has been detected.

We allow you to deactivate your account any time you wish. We will hide all your Personal Information from the system so that it is not visible and/or accessible from any regular operation. However, the Personal Information shall be retained in system/DB for the purpose of legal requirements/compliances for a minimum period of five years from the date of deactivation request.

For data deletion, you may raise your request to MyGov Grievance Officer on grievance[at]mygov[dot]in

If you simply remove the MyGov application from your mobile device but do not deactivate your profile yourself from MyGov, you shall continue to be a registered user of MyGov and we shall continue to send you all promotions/newsletters/notifications that you have opted unless and until you opt-out of such communications.

COOKIES POLICY

A cookie is a piece of software code that an internet web site sends to your browser when you access information at that site. A cookie is stored as a simple text file on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Cookies let you navigate between pages efficiently as they store your preferences, and generally improve your experience of a website. MyGov use following types of cookies to enhance your experience and interactivity with MyGov its sub-domains:

1. Analytics cookies for anonymously remembering your computer or mobile device when you visit our website to keep track of browsing patterns.

2. Service cookies for helping us to make our website work efficiently, remembering your registration and login details, settings preferences, and keeping track of the pages you view.

3. Non-persistent cookies a.k.a per-session cookies. Per-session cookies serve technical purposes, like providing seamless navigation through MyGov and its sub-domains. These cookies do not collect personal information on users and they are deleted as soon as you leave our website. The cookies do not permanently record data and they are not stored on your computer’s hard drive. The cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookie disappears.

You may note additionally that when you visit MyGov and its sub-domains where you are prompted to log in, or which are customizable, you may be required to accept cookies. If you choose to have your browser refuse cookies, it is possible that sub-domains of MyGov may not function properly.

Content Review Policy (CRP)

All possible efforts need to be taken to keep the content on the Website current and up-to-date. This Content Review Policy defines the roles and responsibilities of the website content review and the manner in which it need to be carried out. Review Policies are defined for the diverse content elements. The Review Policy is based on different type of content elements, its validity and relevance as well as the archival policy.

MyGov Platform – mygov.in has a very robust policy of review its content through routine testing of web pages and the content. However, the content creators at Ministry/Department/State levels would also have the privilege to review and send revised content to MyGov content publishers, if required. The entire metadata repository shall be reviewed in a phased manner over a period of six months to ensure the currency of the content. Rest of the content shall be reviewed every three months. This includes the following sections: Groups, Do, Discuss, Poll, Talk, Podcast, Blog, MyGov in Media, About Us, Associate with MyGov, Terms & Conditions, Contact Us, Help, FAQs, Link to Us etc.

Security Policy

All security issues related to the website will be addressed as per security guidelines issued by Government of India from time to time. MyGov website contains information which is freely accessible, and may be viewed by any visitor. However, the website maintains a copyright interest in the contents of all of its websites. Except for authorized security investigations and data collection, no attempts will be made to identify individual users.

The website has been audited by Cert-in empanelled auditor and all the vulnerabilities have been fixed. Upon completion, security clearance certificate of cert-in empanelled auditor has been received. A periodic check on the requirement of security certificate is recommended to the web information manager in case there are changes in the functionality or any other environmental changes.

Data Accuracy Policy

MyGov takes all steps possible to ensure that the data on the platform is accurate. If something is found to be inaccurate MyGov will make every effort to correct said information as quickly as possible. If it is found to be an inaccuracy with the entire system MyGov will work swiftly to correct the problem so that your web experience is as trouble-free as possible. The information contained on MyGov is subject to change without prior notice.

Contingency Management Plan

The MyGov putting all efforts to be functional and running at all times to provide information and services to the users. All possible efforts are being made to minimize the downtime as and when it’s mandatorily required for scheduled/planned maintenance activities. In eventualities like defacement/hacking of the site, data corruption, hardware/software crash and natural disasters, all efforts will be made to restore the site in the shortest possible time.

Website Monitoring Policy

Web Properties are monitored periodically in accordance with the plan to address and fix the quality and compatibility issues around the following parameters:

Performance: Site download time is optimised for a variety of networks tested for this.

Functionality: All modules of the are optimally tested for their functionality.

Broken Links: The web properties are thoroughly reviewed to rule out the presence of any broken links or errors. A number of tools and techniques are applied to detect the broken links, if any.

Traffic Analysis: The site traffic are regularly monitored to analyse the usage patterns as well as visitors’ profile and preferences. Traffic Analysis tools also help with reports on broken links.

Feedback: Feedback from the visitors is the best way to judge a performance and make necessary improvements. A proper mechanism for feedback analysis is in place to carry out the changes and enhancements as suggested by the visitors.

Content Archival Policy

MyGov activities through do, discuss, poll, blog, talk etc. shall be archived as per approval of the competent authority and, which will be available on the archive section at https://www.mygov.in/mygov-archives/.

Content Contribution, Moderation and Approval policy (CMAP)

Content needs to be contributed/created (using the predefined metadata) formed by any of the authorised contributors in a consistent manner to maintain uniformity. In order to present the content as per the requirement of the viewer, and to retrieve the relevant content efficiently, it is required to contribute the content on MyGov through its content management system. Contributed content is moderated and approved through the predefined workflow having relevant roles to access, create, moderate and approve content created. Finally, Content is published by MyGov Publisher only.

MyGov App Policy

For COVID-19

The MyGov App is not capturing, accesses, collects, uses, or shares personal or sensitive user data related to COVID-19. We are only showing covid related information like

• 1. COVID Stats - Total Number of Cases, Active Cases, Discharge Cases
• 2. Vaccination Stats like: Total Number of vaccination done
• 3. COVID certificate download through registered mobile number on CoWIN (Uses CoWIN Api’s)
• 4. Vaccination Labs location along with slot availability status

APP Permission

CAMERA: MyGov requires access of camera for capturing photo/image at the time of activity submission, or to add/change profile photo.
RECEIVE: Push Notification:-  To send notifications and other Broadcast messages from MyGov notification system to users device
Biometric permission is used for locking MyGov App.