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Consultation on need to send free printed bills to postpaid users of mobile and landline services

Start Date :
Nov 19, 2018
Last Date :
Dec 25, 2018
00:00 AM IST (GMT +5.30 Hrs)
Submission Closed

The current provision of Telecommunication Tariff (46th Amendment) Order, 2008 mandates the Telecom service providers to provide hard copy of bill to its post paid subscribers of ...

The current provision of Telecommunication Tariff (46th Amendment) Order, 2008 mandates the Telecom service providers to provide hard copy of bill to its post paid subscribers of mobile and landline service free of cost. However, if any customer opts for receipt of the bill through e-mail, instead of hard copy, the service provider can supply the same after obtaining explicit consent from the subscribers.

TRAI has received representations from the Telecom Service Providers and their associations, MPs and MLAs to review extant provisions of sending printed bills to post paid users of mobile and landline services amid changing mobile usage relating to cutting of trees for paper used in printing phone bills.

However, since consumers form an important segment of stakeholders on this issue, it has therefore, been decided by the Authority to hold a public consultation to have views of all the stakeholders, in the matter so that a holistic approach could be adopted to address this important issue. For TRAI, consumer’s interest remain an issue of prime importance and remains committed to safeguard their interest.

A copy of consultation paper is attached herewith for your kind perusal with a request to offer your valuable feedback on the issue.

Showing 311 Submission(s)
SANJAY PREMCHAND SANGTANI
SANJAY PREMCHAND SANGTANI 6 years 7 months ago

Provision should be made in such a way that Corporate officials, Government officials,Professional and e-commerce business people should mandatorily provided with email based bills and for some other people's shall be provided in both form. So that other category till it becomes computer savvy will be happy.

drinutheen77@gmail.com
dr mathar inutheen 6 years 7 months ago

Now a days telecom make hidden charges. Mr A is in post paid connection and he revieve the ebill by e mail every month but he dont know regarding the e mail ge got because he is not using e mail frequently hebce ge is paying 100 rupees extra for kate payement. his tariff iss 199 plust Gst and he is paying 299 plus gst. to prevent send email and the notification to the sms or whatsapp

Arvind Kumar_1763
Arvind Kumar 6 years 7 months ago

Uttar Pradesh ka berojgar yuvak mara fir raha hai others state mai apni insult Kara ke wapas apne ghar a raha hai uski fikar nahi hai government ko Mandir ke piche pade hai hath dhoke... Jiska faisla SC mai pending hai..

Pravin kubde
Pravin kubde 6 years 7 months ago

राम मंदिर के बारे में कोई भी पक्ष आपस में झगडे नहीं। क्योंकी सभी को राम मंदिर अयोध्या में बांध कर चाहिए । क्योकी आपस में झगडें करणे से अपणा नुकसान और दूसरो का फायदा होता है। ।

Srihari Dutta
Srihari Dutta 6 years 7 months ago

I suggest e bill is presently given free of cost.Senoir citizen and I literate person and person below poverty should be given free of cost bill in hard copy.

Srinivasa Rao Koppolu
Srinivasa Rao Koppolu 6 years 7 months ago

We should avoid to use papers as much as possible to save trees and to make greenary India. We should use soft copies and SMS.

Pravin kubde
Pravin kubde 6 years 7 months ago

Bhart maza desh aahe sare bhartiy maze bhandhao aahe

Abhijeet Roy_12
Abhijeet Roy 6 years 7 months ago

Post paid bills should be sent on emails and provision of hard copy bills should be stopped. People who use post paid connection are amongst established persons and definitely use android phones. And an android user has to always use an email Id. Therefore sending bills on emails will be a good initiative to save papers.

borole Narsing pundlik
borole Narsing pundlik 6 years 7 months ago

sir chote mote karkhane me esi &pf compal Sri Kare agar aisa nahi Kare to o karkhane Ka laisons radh Kare sir aap ye sisteam se lakho works ko aapke tarapse aashirvad milega

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