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Inviting Comments on the Proposed Draft of the Amendments to the Post Office Act 2023

Inviting Comments on the Proposed Draft of the Amendments to the Post Office Act 2023
Start Date :
Dec 16, 2025
Last Date :
Dec 30, 2025
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

India is advancing towards a citizen-centric digital governance ecosystem. In this direction, the Department of Posts (DoP), Ministry of Communications, proposes the Digital Hub ...

India is advancing towards a citizen-centric digital governance ecosystem. In this direction, the Department of Posts (DoP), Ministry of Communications, proposes the Digital Hub for Reference and Unique Virtual Address (DHRUVA) to establish a standardized, interoperable, and user-friendly digital addressing system as part of the national digital public infrastructure. To provide legislative backing to this initiative, draft amendments to the Post Office Act, 2023 have been prepared based on stakeholder consultations. The proposed framework aims to enable secure, consent-based address management and “Address as a Service (AaaS).”

The Department of Posts, in collaboration with MyGov, invites citizens to share their suggestions/ comments on the draft amendments.

Click here to read the Draft Amendments.

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Showing 493 Submission(s)
Anu
Anu 3 months 3 weeks ago
"डाकघर अधिनियम, 2023 में प्रस्तावित संशोधनों के लिए मैं यह सुझाव देना चाहूँगी कि 'Address as a Service' (AaaS) और DHRUVA जैसी पहलें स्वागत योग्य हैं, लेकिन नागरिकों की डेटा निजता और डिजिटल पते की सुरक्षा सर्वोच्च प्राथमिकता होनी चाहिए। अवरोधन (interception) शक्तियों का उपयोग केवल राष्ट्रीय सुरक्षा और सार्वजनिक व्यवस्था के लिए हो और इसके दुरुपयोग पर सख्त जवाबदेही तय की जाए, क्योंकि यह नागरिकों के अधिकारों से जुड़ा है। धन्यवाद।"
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SriKrishnataak
SriKrishnataak 3 months 3 weeks ago
Beyond legislation, the success of DHRUVA depends on citizen awareness and understanding. The government should invest in large-scale digital literacy campaigns to explain what a digital address is, how consent works, and how citizens can control and protect their address data.
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SriKrishnataak
SriKrishnataak 3 months 3 weeks ago
The Network Administrator should adopt open, transparent technical standards to avoid vendor lock-in and promote innovation by startups, civic tech organisations, and local governments across India.
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SriKrishnataak
SriKrishnataak 3 months 3 weeks ago
DHRUVA should integrate seamlessly with existing public systems such as Aadhaar (where relevant and lawful), DigiLocker, land records, municipal systems, and welfare delivery platforms to reduce duplication and improve efficiency.
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SriKrishnataak
SriKrishnataak 3 months 3 weeks ago
The Network Administrator’s responsibility for complaint redressal is crucial. There should be time-bound, transparent grievance mechanisms for users to report misuse, errors, or unauthorised access to their address information.
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SriKrishnataak
SriKrishnataak 3 months 3 weeks ago
The civil penalty framework is appropriate, but emphasis should remain on compliance, capacity-building, and correction, especially for smaller service providers and local bodies, so that innovation is not discouraged by regulatory fear.
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SriKrishnataak
SriKrishnataak 3 months 3 weeks ago
While DHRUVA is technically sound, special attention should be given to onboarding rural populations, informal settlements, migrant workers, and the urban poor who may lack conventional address attributes. Community-level facilitators and multilingual interfaces should be encouraged.
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SriKrishnataak
SriKrishnataak 3 months 3 weeks ago
It is important that citizens understand that address validation is not proof of identity, ownership, or legal possession. The draft correctly limits the legal effect of validation, and this should be highlighted clearly in public communication to prevent misunderstanding and misuse.
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