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Public Consultation on e-Governance Service Maturity Model

Public Consultation on e-Governance Service Maturity Model
Start Date :
Feb 03, 2017
Last Date :
Mar 18, 2017
00:00 AM IST (GMT +5.30 Hrs)
Submission Closed

Under the eKranti- Electronic delivery of services, National Centre for e-Governance Standards and Technology has been set up by STQC, Standardization, Testing and Quality ...

Under the eKranti- Electronic delivery of services, National Centre for e-Governance Standards and Technology has been set up by STQC, Standardization, Testing and Quality Certification as a Centre for formulation of standards under the Ministry of Electronics and Information Technology. Under this initiative, eGovernance service Maturity model has been formulated.

Maturity models are used to assess as-is situations (to diagnose and eliminate deficient capabilities), to guide improvement initiatives (to map the way for improvement) and to control progress. The development in the Information and Communications Technology (ICT) has made it possible for citizens to interact with the government remotely without physically visiting any government office in most of the cases and avail the e-Governance services in a convenient manner. In the context of Electronic Service Delivery – “e-Governance is about the making use of ICT in systems of governance for a wider participation and a deeper involvement of citizens, institutions, civil society groups and the private sector in the decision making process of governance.”

Over the years, the central and state governments have adopted various measures to improve the quality of services delivered to the citizens and have tried to reach different sections of the society to improve the social and economic status of the masses.
This Maturity Model caters to the requirements of e-Governance services strictly in the Indian context. The fundamental goal is to keep the criteria as objective as possible and which is not entirely based on the subjective assessment. An authentic mechanism for ensuring a rational and objective assessment of these services has been dealt with in this model. The model proposes to conduct two kinds of assessments one by the Government Ministry/Department and other by the beneficiary.

The draft specifications are now put up for public consultation till 17th March, 2017.

Click here to read the Draft Specifications eGovernance Maturity Model.

Showing 215 Submission(s)
A.Xavier Raja_1
A Xavier Raja 8 years 4 months ago

DOCUMENTARY OF THE UNIVERSE
THE GALAXY, HOW TO MUCH MORE WATER AND OIL IN EARTH, SOME LIVING BEING LIVES IN GALAXY’S OORT CLOUD http://www.xavierraja.com/telescope.php

A.Xavier Raja_1
A Xavier Raja 8 years 4 months ago

DOCUMENTARY OF THE UNIVERSE
THE GALAXY, HOW TO MUCH MORE WATER AND OIL IN EARTH, SOME LIVING BEING LIVES IN GALAXY’S OORT CLOUD http://www.xavierraja.com/telescope.php

A.Xavier Raja_1
A Xavier Raja 8 years 4 months ago

DOCUMENTARY OF THE UNIVERSE
THE GALAXY, HOW TO MUCH MORE WATER AND OIL IN EARTH, SOME LIVING BEING LIVES IN GALAXY’S OORT CLOUD http://www.xavierraja.com/telescope.php

SANTOSH.GHARGI@GMAIL.COM
SANTOSH GHARGI 8 years 4 months ago

Dear Sir,
The 1st step towards 'digital India' should be to fix government websites. Please ensure all touch-points with citizens work fine. I am trying to get some information from Municipal Corporation. However the website is throwing an error. The local governing body should check such issues and address them.
http://www.hdmc.mrc.gov.in/en/Town%20Planning
error - The specified file temporary://filelK84G2 could not be copied

maharajap_1
maharajap 8 years 4 months ago

government should setup on more common service center in rural area...must teach the graduate... government provide guest lecture to the rural government school...

Sridhar Gutam
Sridhar Gutam 8 years 4 months ago

The Open Access India is proposing for 'National Open Access Policy' for India and had shared Draft Ver. 2 (10th Feb. 2017) here at https://goo.gl/KBRj49. Under e-governance and Digital India, we have National Data Sharing and Accessibility Policy. Its a kind submission that under 'Scientific Social Responsibility', Public Funded Research should be made Publicly Available. For that a 'National Open Access Policy' may be formulated and adopted.

ASHOK KUMAR MAHARANA_1
ASHOK KUMAR MAHARANA 8 years 4 months ago

According to myself government should be prepare Bio metric voting system. In which system a voter can't tamper his/her vote.In Bio metric Voting machine a voter can authenticate himself by his/her fingerprint or Irish. Then he/she vote his/her choosing candidate from the display screen. He/She can't vote second time anywhere in India. In this process voting system must be free from diminishing return.

skbasa74@gmail.com
Samarendra Kumar Basa 8 years 4 months ago

Central and State Governments in India already have many systems and applications in place
which act as enablers for achieving digital maturity. For each of the three pillars of the digital
maturity, we have identified certain systems and applications-such as-cashless,paperless and faceless which are very useful for all indians as well as for india to being a super power.

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