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Suggestions invited for improving performance of Public Sector Banks

Start Date :
Jan 01, 2015
Last Date :
Jan 01, 2015
04:15 AM IST (GMT +5.30 Hrs)
The information provided here ...
All banks branches must be audited whether it is Public or private bank.Auditor should report to RBI and CAG.No Bank staff whether serving or retired be appointed as auditor.RBI autonomy for auditor appointment.Selection based on algorithmic random pattern.Audit integrity lies in the foundation of audit Independence.AUDIT OF PUBLIC MONEY IS SOCIAL RESPONSIBILITY.Quality of reporting be addressed by RBI and CAG.Concurrent Audit/Statutory/Advances/Revenue Audits by Independent Audit Agency.
Limit the number of PSU banks. Give public an online platform to register their grievances with such banks, monitor it effectively and penalize those banks as well as the sick employees who do not deliver and doesn't respect customers. Set targets for market share, efficiency and customer service. Let customers vote through an online platform. Random checks for cleanliness as well as sick procedures in these banks must be abolished, like passbooks, visiting home branch for everything.
banking system local language ko apnana chahiye in ki banko me sthanik logo ka rupiya lag hota haiy bank vale Bhash ke Bare me phokatki lukkhi Dadagiri Educated Gunda gardi karti hai.
all the psb banks to be merged into 4 zones.under each zone branches will be working with inter connectivitiy. to open 1 urban branch the bank should open at least 2 rural branches. loan /advances to be bifurcated as consumer industrial business etc and will ful defaulters to be punished.knowledgable staff in dealing with the client necessary .time frame to be fixed to collect the npa and the authority sanctioned loan should be accountable to re-cover the money retail banking to be seperated
When RBI is able to control private banks and are adhering to the standards set, viz.a.viz, BASIC norms, why there should public sector banking exists? Banks can function better if there is less control by the government. Successive parliamentarians make good use of their offices to channelise funding through PSBs and now it is clear that most of those loans turn into NPAs whereas Pvt. Banksare doing good at improving NPA fight. Bring down stake of the govt. and let professionals manage them.
Today bank's job are not attractive for the young people.Like Indian Armed Forces the different ability persons are joining with a motive for fast money. That was not the case in West Bengal in the past. I have visited 500 branches in 24 years and about 150 branches in average a year.. This are mostly in rural areas. The infrastructure was not up to the standard now this is changing and will change further but unless the staff are not motivated how the best service will be available.HR to devlop
The loans given to big corporate and those who have not paid. Who's money is that? What is the recovery mechanize and actions taken for all those who are involved. The overall opinion is PSB banks has govt support and government is mum on frauds happening at PSB. Speed recovery and no government interference. Make them accountable and autonomous. Financial frauds should be treated on par with criminal laws and laws should be modified accordingly.
AFTER SHARES SPLIT-UPs OF PSBs & AFTER GIVING AROUND 60 TO 120 BANK LICENCEs THROUGHOUT INDIA ( 1 or 2 NBFCs of all states ( like Muthoot Finance, Local based Finance Cos.) & Regional / National Licences to bigger NBFCs ( like TATA Finance, Bajaj Finance, Sundaram Finance, etc. ) :
( 1 ) ALL GOVT. & PSU Cos.TRANSACTIONS / BUSINESS TO BE GIVEN TO PSBs / SBI ONLY.
( 2 ) NOW, PLS GIVE ALL PAY & OTHER BENEFITS, AS BANK EMPLOYEES DEMAND. BUT, NOT 5 DAY WEEK & WITHDRAW ALL CONCESSIONS,
( 3 ) ALL PSB EMPLOYEES TO BE GIVEN, PERFORMANCE / EFFICIENCY BASED INCENTIVES. THIS SHOULD BECOME LARGER CHUNK OF THEIR SALARY-not only to Business Oriented staff. ( Confidential / Random Staff Efficiency opinions to be collected from customers of PSBs ). DISCIPLINARY ACTIONS, AGAINST UN-EFFICIENT / NON-PERFORMING STAFF TO BE TAKENEVERY MONTH.
( 4 ) ACTION ON ALL EFFICIENCY / PERFORMANCE PARAMETERS TO BE TAKEN IMMEDIATELY / DAILY / WEEKLY, etc.
Thanks,
Shanmuganathan B / 98948-66843
COIMBATORE ( TN ).
Sir,1.why do you not listen to their genuine demand for salary revision when they are the less paid and have more burden of work than govt employees.A satisfied worker is a biggest asset. 2. The mentality of the bank worker has not changed.They are still away from the public concern.A customer is more hurt by their behavior than delay in his work.Lets have this condition in their wage revision agreement that they will be courteous and polite to the customer 3.There is a need to curb unionism .
1. Coin dispenser : We generally see shortage of coins in the Indian market. Every Bank should have coin dispenser to availability of coins easily. Life of currency notes is shorter. Whereas life of coins is longer and cheaper too. I will post suggestion for performance improvement of public sector bank shortly.