Please extend the working hours at Indian Embassies. Generally there is one Indian embassy per foreign country. For e.g, Indians from all corners of France will travel to Indian embassy in Paris. The counter at this embassy closes at 12:00. They do not entertain people after that. People take leave from their jobs, universities, spend time and money on expensive travel and when they reach Indian embassy they find that it is closed at sharp 12:00. Please extend the working hours till 8 p.m.

Please review BLS as a logistics vendor in Canada. They have no knowledge of what the embassy requires, act like they are the government, so slow in processing applications and the worst customer experience you can have !

The Indians who are staying abroad for various reasons like education, jobs, etc. also want to be a part of electoral process. Please start voting facilities at Indian Embassies or Voting through postal ballots. Postal ballot is being practiced in many European countries from a long time. I hope India also incorporates these citizen friendly measures.

In France , the documents like birth certificate, certificate of domicile, Marriage certificate are given free of cost. At Indian embassies they charge an exorbitant amount like 25 euros per document. Please stop charging such high fees for these documents. There should be some basic minimum amount which is affordable for all.

The general trend for Indian embassy in Paris, France is also to never pick up calls and to never give correct information. The person sitting at the counter does not want to speak in Hindi at all. There are many Indians who do not know English/French in France. It will be very helpful for Indians if the staff at Indian embassies gave priority to Indian Languages including Hindi.

My experiences at the Indian embassy in Madrid,Spain has been extremely unpleasant. They never picked up calls and even if they did they were very disrespectful, did not want to tell the exact procedure to get documents like birth certificate, etc. On visiting the embassy many people found that they close the counter before time. All the staff at this embassy including the IFS officer were very disrespectful. I went to this embassy in 2012-2013.

4) Identify the means to make India a soft power using our embassy by teaching yoga, indian languages, dance forms etc to foreigners will help to create a good impression of India.
5) To promote tourism the embassy should have a department to work with all overseas agents, airlines, hotels etc to work out special deals especially during holiday seasons. Due to lack of cordination India suffers in this regard.

3) Every embassy must have a cultural centre to arrange cultural events for the children of NRI & foreigners to learn Indian culture such as languages, dance, indian instruments, loga for which the embassy can charge reasonable fees.
this will promte togetherness in india diaspora, it will give more means to make money to our indian artists, help in keeping our culture alive and promote it overseas.

2) The public dealing opening hours are only 2-3 hrs every day and many people find it difficult to skip jobs and come to embassy for services so to make a provision for this issue.

We need to do the following
1) Make all services online or through Digital automated machines(with a person to guide or help for how to use)at the embassy premises for not only convenience of people in terms of ease of services but also to avoid corruption, mistakes in applications which is very often, to avoid chaos due to lack of info with the embassy staff and to provide faster service.