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Consultation on need to send free printed bills to postpaid users of mobile and landline services

Start Date :
Nov 19, 2018
Last Date :
Dec 25, 2018
00:00 AM IST (GMT +5.30 Hrs)
Submission Closed

The current provision of Telecommunication Tariff (46th Amendment) Order, 2008 mandates the Telecom service providers to provide hard copy of bill to its post paid subscribers of ...

The current provision of Telecommunication Tariff (46th Amendment) Order, 2008 mandates the Telecom service providers to provide hard copy of bill to its post paid subscribers of mobile and landline service free of cost. However, if any customer opts for receipt of the bill through e-mail, instead of hard copy, the service provider can supply the same after obtaining explicit consent from the subscribers.

TRAI has received representations from the Telecom Service Providers and their associations, MPs and MLAs to review extant provisions of sending printed bills to post paid users of mobile and landline services amid changing mobile usage relating to cutting of trees for paper used in printing phone bills.

However, since consumers form an important segment of stakeholders on this issue, it has therefore, been decided by the Authority to hold a public consultation to have views of all the stakeholders, in the matter so that a holistic approach could be adopted to address this important issue. For TRAI, consumer’s interest remain an issue of prime importance and remains committed to safeguard their interest.

A copy of consultation paper is attached herewith for your kind perusal with a request to offer your valuable feedback on the issue.

Showing 311 Submission(s)
Mukesh Shanker M S
Mukesh Shanker M S 6 years 7 months ago

We ahould reduce papee wastage. Printed bills not required.

Mahesh S Handigund
Mahesh S Handigund 6 years 7 months ago

It s true that everything has been digitlsing gradually , why the paper print is required , in turn u can save trees by avoiding paper bills.

Kartar singh_69
Kartar singh 6 years 7 months ago

Today on 27th Nov I was watching zee news program DNA about the school bags I thank full for the Indian government who make this low. Altho I request to Namo sir that this low has to be follow by the school without any failure. I have 2 kids one Daughter and a Sone I observed that the child's are missing there child hood. All the children will be thank full if there bags weight will be in limit. Kartar singh chauhan, Moradabad UP

Rameshwar_31
Rameshwar Bharat 6 years 7 months ago

आज जब हम डिजिटल इंडिया की बात करते हैं तो बिल भी कागजों पर प्रिंट क्यों किया जाये। किसी भी प्रकार का बिल क्यों न हो (बिजली,पानी, फोन आदि) उसका भुगतान भी डिजिटल तरीके से किया जा सकता हैं। सरल सा तरीका हैं, जो भी बिल हो उससे उपभोक्ता का आधार या बैंक अकाउंट लिंक कर दो। जब भी भुकतान की तिथी आएगी, ऑटो मोड में अकाउंट से पैसा कट जाएगा। पैसा कटने का संदेश व लिंक मोबाइल एवं मेल पर आ जायेगा। उपभोक्ता मेल से प्रिंट लेकर रख सकता हैं या डिजिटल तरीके से सेव कर सकता हैं।

KEYUR RAVJIBHAI PATEL
KEYUR RAVJIBHAI PATEL 6 years 7 months ago

Sir Please make some powerful rule for private companies like monthly pay scale, facilities, working hours, yearly leaves, and most the survival security for employee and his family. 70% indian working in private sectors, so please make some powerful rules for them. please sir.

hjmagadum2002@gmail.com
Hemant Jeevan Magadum 6 years 7 months ago

send bill via mobile and mail . as all having smartphone

Anil Sakwar
Anil Sakwar 6 years 7 months ago

एक साल में १२ महीने होते है यदि हर माह बिल ना देकर। छह माह या बारह माह में एक बार ही बिल दिया जाए और पूरे १२ माह या छह माह का पूरा विवरण उसमे अंकित हो तो ८० से ९० प्रतिसत पेपर की बचत होगी। तथा हर माह उस बिल का एसएमएस भेज दिया जाए।

hari chidanand sharma
hari chidanand sharma 6 years 7 months ago

if we are talking about our environmental issues, we should be going for e-billing and same should be acceptable bye government offices or any other organization where it use as address proof documents.

Rahul_9876
Rahul 6 years 7 months ago

सर नमस्कार हमे सरकार की योजना और मप्र की शासकीय योजना का पता नही चलता आप कुछ हमे बताये

Lalit Menaria_2
Lalit Menaria 6 years 7 months ago

उपाय:-
1.आज के दौर में हमारे पास बहुत सारे विकल्प है जैसे कि SMS द्वारा ,मोबाइल एप द्वारा, telicalling द्वारा सुचित किया जा सकता हैं।
2.इस के प्रोत्साह के लिए कंपनी को ऑफर देना चाहिए जैसे
जो पेपर बिल नही मंगाए गा उसको बिल में 5% कम भुगतान करना होगा आदि।
3. इस माध्यम से बिल समय से मिलेगा और भुगतान भी समय से होगा।

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