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Public Consultation on e-Governance Service Maturity Model

Public Consultation on e-Governance Service Maturity Model
Start Date :
Feb 03, 2017
Last Date :
Mar 18, 2017
00:00 AM IST (GMT +5.30 Hrs)
Submission Closed

Under the eKranti- Electronic delivery of services, National Centre for e-Governance Standards and Technology has been set up by STQC, Standardization, Testing and Quality ...

Under the eKranti- Electronic delivery of services, National Centre for e-Governance Standards and Technology has been set up by STQC, Standardization, Testing and Quality Certification as a Centre for formulation of standards under the Ministry of Electronics and Information Technology. Under this initiative, eGovernance service Maturity model has been formulated.

Maturity models are used to assess as-is situations (to diagnose and eliminate deficient capabilities), to guide improvement initiatives (to map the way for improvement) and to control progress. The development in the Information and Communications Technology (ICT) has made it possible for citizens to interact with the government remotely without physically visiting any government office in most of the cases and avail the e-Governance services in a convenient manner. In the context of Electronic Service Delivery – “e-Governance is about the making use of ICT in systems of governance for a wider participation and a deeper involvement of citizens, institutions, civil society groups and the private sector in the decision making process of governance.”

Over the years, the central and state governments have adopted various measures to improve the quality of services delivered to the citizens and have tried to reach different sections of the society to improve the social and economic status of the masses.
This Maturity Model caters to the requirements of e-Governance services strictly in the Indian context. The fundamental goal is to keep the criteria as objective as possible and which is not entirely based on the subjective assessment. An authentic mechanism for ensuring a rational and objective assessment of these services has been dealt with in this model. The model proposes to conduct two kinds of assessments one by the Government Ministry/Department and other by the beneficiary.

The draft specifications are now put up for public consultation till 17th March, 2017.

Click here to read the Draft Specifications eGovernance Maturity Model.

Showing 215 Submission(s)
suryagoel@gmail.com
Surya Goel 8 years 4 months ago

The enclosed e-governance service maturity model is good and there are many such models across the world, but we have to look it in Indian and human context. This model's success or failure totally depends upon human intervention for the questionnaires, and I can say this with no doubt in my mind that with the questionnaire and procedure that is in this model it is bound to fail.
1. Very lengthy and cumbersome
2. Possibility of manipulation and providing answers frivolously
3. others

azad singh_29
azad singh_29 8 years 4 months ago

jansankhya niyantran karyakram -1. swechhik ke bajay anivarya kiya jaye 2.do children ke bad koi parivar niyojit nahi karta hai to electric,water,gas,fertilizer etc ki subsidy and BPL,PENSIOM etc facilities se vanchit kiya jaye.to jansankhya niyantran kafi had tak sanbhav hai.

pachauri1945@yahoo.com
Ashok Pachauri 8 years 4 months ago

ekranti is great idea the PM has come up with. The Government should digitise all the dat it has which is huge. The Universities and IITs can be given projects to upload data and digitise them by funding. The basic need of planning requires cadastral data at block village level of everything, anything. these days GIS is available to all Indians,this subject be introduced at High School level so that children can help digitisation. the cadastral data of allt he toposheets is required

Piyush J
Piyush J 8 years 4 months ago

District Level courts need Digitization to clear the huge backlog of cases. There are a large number of cases, some as old as 25 years, that need attention. One problem is courts need to be very strict about proceedings. It needs to make mandatory that every hearing must not be wasted. Concerned Parties and advocates should be given automatic SMS about hearing date/time, the case proceedings should be logged on computer instead of paper, video recording of statements should be made mandatory.

ndm2012@gmail.com
Neetu Singh 8 years 4 months ago

If there is a permanent health card which contains patients medical history, profile, insurance(yes/no/expired/govt.provided) this would help the citizens at ease and provide the health details of beneficiary which the govt. keeps struggling to get.
IMPACT: (1) Tracking of mother and child for services and benifits
(2) ease of govt. benefits like health insurance given to people
(3) planning of future policy wrt to health
(4) ease of maintaining health history by people-like PAN card

brig.sreeramulu@gmail.com
Sreeramulu Seethepalli 8 years 4 months ago

Respected Prime Minister,

Sub: Need for Extending Digital Technology to Insurance

I take this opportunity to bring to your notice, the need for extending the benefits of digital technology to Insurance in general and Disaster Insurance in particular. This will require an elaborate system study and legislation, along with increasing the awareness of masses. I am sanguine that if you find my thoughts worthwhile, the needful will be done in due course of time. Kindly peruse the attached pdf

BRV Party
BRV Party 8 years 4 months ago

कृपया गरीबी और बेरोजगारी कम करने और शिक्षा स्तर सुधारने और जनसँख्या वृद्धि पर नियंत्रण पाने और पुरुष-स्त्री अनुपात असंतुलन कम करने के लिए प्रसवित `सेना और नागरिकों के लिए खनिज आमदनी` केन्द्र राजपत्र में छपवाएं.
.
BRVP.MRCM.Kendra.pdf
.
Sha1 File Hash =
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44fb1ec7ada8bc557c8d0ea1e30ad4c5b8034509
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पूरा प्रस्ताव अटैच फाइल में देखें
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#MRCM #mygov

Bhuvaneshchandra Thaker
Bhuvaneshchandra Thaker 8 years 4 months ago

sir small salary base digital payment e.g.petroil paid 230rs.debit card paid bank charge 12rs. less tranjection chrage total petroil cost 230+12=42 rs. 12less charge to cash less india. cash paid 230 any digital payment 242rs total loss 12 rs. 1 month 3 time petroil digital payment dbit card to total 36rs loss and cash petroil very esay no loss mony next time every digital pay caclulate to no digital payment any time cash trangection esay

Ankur Srivastava_2
Ankur Srivastava_2 8 years 4 months ago

We hear all the time that grains are rotting and there are not adequate storage for the same. Can there be a centrilized website of storage places/godowns for each state which is visible at India level. This way states would know which godown is used how much and if there is more capacity to store goods at the nearer places because most of the time there are few which are over utilized and few not even used. This would help to save grains from rotting and co-ordinate states for better usage.

Maulik Chandrakant Soni
Maulik Chandrakant Soni 8 years 4 months ago

If "Pay by Aadhar, I should be able to cast my Vote by Aadhar and fingerprint too" My Aadhar can be linked to a poll both, and no matter where I cast my vote from, I should be able to register my vote for the candidate of my choice.
Outcomes: Increase in the vote count, faster results, reduced cost of the election, EC can use existing Social and Authorised Private infrastructures on cost sharing basis to conduct elections, Aadhar can remove duplicates and bogus cases too.

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