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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Showing 2749 Submission(s)
Varun p
Varun p 5 years 10 months ago

Myself Varun I'm studying in 8 th std in Mysore.
my teacher thought me to reduce plastics.
* it is non bio degradable
* it gives toxic gases while burning
* it leads to cancer or death
* the domestic animals eat food covered in plastic bags
* it cloggs the drainage etc.......
so I request all of you to follow 5 R's they are
*REDUCE
* REUSE
*REFUSE
*RECYCLE
* RECOVER
so, I request to reduce the plastics or polythene bags

🌻🇮🇳THANK YOU🇮🇳🌻

Hardeva Ram
Hardeva Ram 5 years 10 months ago

Provision to avoid unnecessary complications

priasha patle
priasha patle 5 years 10 months ago

The grievances of public are received at various points in
the Government of india. There are primarily two designated
nodal agencies in the central Government handling these
grievances. These agencies are:-
(i) Department of Administrative Reforms and public Grivancies
, Ministary of Personnel, Public Grivances and Pensions

(i) Directorate of Public Grivances, Cabinate Secretariate

Abhinav
Abhinav 5 years 10 months ago

Sr India post ki trf kuch dhyan de ap bhut ache Kam kr rhe h h m log happy h pr baikecy nikli this 2017me abhi uska koi result n a rha h Sr please kuch kre

V K TYAGI
V K TYAGI 5 years 10 months ago

CPGRAMS पोर्टल एक ऐसा पोर्टल है जो जनता की आवाज है जनता अपनी शिकायत इस पोर्टल पर दर्ज कराते है उनकी शिकायतों पर कार्यवाही भी होती है लेकिन इसे और प्रभावी बनाया जा सकता है यदि इस पर दर्ज शिकायत सही पाई जाए तो उस व्यक्ति को इंसाफ तो मिले लेकिन जिस व्यक्ति की वज़ह से इस शिकायत की नोबात आए उस के खिलाफ भी कार्रवाई का प्रावधान भी होना चाहिए दोषी अधिकारियों के खिलाफ भी कार्यवाही होने का प्रावधान भी इसमें शामिल करना चाहिए क्योंकि शिकायत पर अनेक विभाग कार्य तो कर देते है लेकिन दोषी बच जाते है अत इसमें भी

Binoy kumar das
Binoy kumar das 5 years 10 months ago

please increase the amount from one lakh to 10 lakh as secured money in govt banks , this right must have in the authority of govt. otherwise people would not feel safe and secured and this would lead a number of lowering of votes in elections to bjp . I would like to suggest ppf account's term of years may be lowered to 7 years from 15 years for the senior citizens for their benefit . This will be a positive outlook that the govt is acting on

BIKASH GUPTA
BIKASH GUPTA 5 years 10 months ago

1. During this Current Monsoon Season Government of India and all the State Govts miserably failed in Planting enough numbers of Saplings of Fruit cum Timber Trees all over India .
2. Installation of Rain Water Harvesting System right down from each Village Level to City Level,must be made mandatory .
3. Instead of Targeting Honest Salaried Tax Payers, Income Tax Department may kindly be advised to assess actual Income of Political Mafias, Sand & Mining Mafias, Corrupted Govt Officials .
Regards

GURUSANKARAN L
GURUSANKARAN L 5 years 10 months ago

First of all its a good system for centralized programm it includes all of higer officelas few points to be included 1.Womens will be included their problems. 2.New toll free telephones are provided and announce their problems,and the committee will immediately rectify.

anup sankar bhattacharya
anup sankar bhattacharya 5 years 10 months ago

Social schemes of Modi Government are exemplary. Implementation is very weak. Small units are required for proper implementation and monitoring. Unit/ village may be considered for monitoring. Unit monitoring officer may be postedwith target for implementation and monitoring under separate chief monitoring officer ( not the District Magistry -very busy for admin.etc) . Chief PMO may report to Secy.of Monitoring Deptt. under PM. Unit monitoring officer should be well paid with promotion oprtuny

Rajesh Prajapati
Rajesh Prajapati 5 years 10 months ago

Everyday we hear the cases that the Son has sent their parents to old age home.
As per existing income tax exemption (80C) there is no provision for tax exemption on Life insurance of parents.
I think there should be a tax exemption on insurance of parents to make them self depending for upcoming days. If possible it should be mandatory to take life insurance policy for parents above income if certain limit.

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