Home | MyGov

Accessibility
Accessibility Tools
Color Adjustment
Text Size
Navigation Adjustment
Screen Reader iconScreen Reader

Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Showing 2749 Submission(s)
ramayanmahto
ramayanmahto 5 years 8 months ago

Rastriya Jan Laxmi Business compound parivar (Research) management and Engineering Education/training institute admission open website www.rmrjlbcp.in under my skills rule visit:

MANIKKAVALLI A
MANIKKAVALLI A 5 years 8 months ago

Dear My Gov,
Be blessed. I request you to analyse the grievances with the help of techie and find the similar grievances for finding one solution for many problems. Thanks a lot for the opportunity for sharing my idea and your reading.

kunal kishore
kunal kishore 5 years 8 months ago

Public service is a challenge to serve better and quick service to people.ln my view accountability should be fixed each department.second major changes had taken to bottom level.third basic facility should provided for work.fourth public should aware and educate about service rule.five problem should category wise and place wise rectify and give solution.six it is easily available to all people by easy way at last village problem should be solve through Rural way.

veeresh kumar
veeresh kumar 5 years 8 months ago

GOOD THIS GOV DIGITAL INDIA AND EDUCATION IS POWER SO SALUTE .

BHAGWAN DAS SINGH CHOUDHARY
BHAGWAN DAS SINGH CHOUDHARY 5 years 8 months ago

mahoday ji aapka Har Kuchh bahut Achcha vyavastha theek hai bus Bhakti Baithe hue hain unko Insaniyat Har Hal Mein Agar Jo Baitha hua hai aapke office ho main aapse aapka to bahut Achcha bahut accha system Banaya Hai Baki karne wala jo jo Jahan Baitha hua hai usko Apna imandari Apna mehnat apni Ko Dikhane ki jarurat hai Kabhi Ho Saral Sabse Badi baat hai koi bhi vyakti Hona chahie insaaniyat honi chahie Hote Chale Jaenge lekin Sawal hota hai ki insaaniyat Jage tabhi to Jay Hind Jay Bharat swachh

MANIKKAVALLI A
MANIKKAVALLI A 5 years 8 months ago

Dear My Gov,
Be blessed. I request you to associate with media which includes print , audio, visual and social media for implementing the grievance redressal mechanism. lThanks a lot for the opportunity for sharing my idea and your reading.

Madan Sharma
Madan Sharma 5 years 8 months ago

Dear my Gov. Sub: ONION,
1. People of country & media know about this year rain destroyed all kind of crops, especially Maharashtra was worst. Due to that all ONION was spoiled & further cultivation of onion was delayed. This is not because of gov, But media is spoiling image of gov. knowingly by telecasting continue e.g. onion not available in market. I suggest gov. to tell the truth, why there is problem of ONION.
2. I further suggest making arrangement to sale ONION Online to avoid mediatr

MANIKKAVALLI A
MANIKKAVALLI A 5 years 8 months ago

Dear My Gov,
Be blessed. I request you to give importance to children and senior citizens problems who deserved more and grievance mechanism have to be made to reach them. Thanks a lot for the opportunity for sharing my idea and your reading.

V K TYAGI
V K TYAGI 5 years 8 months ago

CPGRAMS must operate under the supervision of a senior officer who may be capable of initiating action against the earrings officer ,who is responsible and against whom complaint is found correct.This feature must be added in it

Sushant sanjay lonkar
Sushant sanjay lonkar 5 years 8 months ago

Dear my gov
Be blessed i request you to change the educational policy class 1 to degree level this policy conducted the 10 years free of cost for the all student and mainly this policy use as 10 years is definitely growth our education performance and educational percentage all over India and mainly following subject / topics are involved the educational policy (1) global warming study (2) important of tree our life cycle (3)and including yoga subject

tips | Keyboard