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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Showing 2749 Submission(s)
Ajit prasad meher
Ajit prasad meher 5 years 9 months ago

AAP KO AAP SE JYADA ME PYAAR KARTA HUN AS A PM OF INDIA AUR MAA BHAARTI KE SACHE SAPUUT KE HISAAB SE.PAR ME JO BHI BOL RAHA HUN MERE BHARAT MAA KO SALAAMAT RAKHNE KE LIE BOL RAHA HUN.KYA HUM ITNI WEAK HO GAYE HEN?KYA HUMARE BAJU ME AB ITNA BHI DUM NAHI RAHA KI HUM APNI MAA KO SATRU KE KABJE SE NAHI CHUDA SAKTE?ITNA MAT KHAAMUS RAHIE MODI JI AAP KO MAA BHAARTI KA KASAM AAP KO CHINA KE AGAINST SABSE KATHOR KADAM LEN.BHAARAT MATA KI JAI.

Ajit prasad meher
Ajit prasad meher 5 years 9 months ago

MODI JI MODI JI MODI JI KYU AAP CHINA JO 60 KM ARUNACHQL PRADESH KO KABJA KAR LIYA HE TO AAP CHUP KYU HEN?KAHAN GAYA WO SHER BALI BAAT?AAP TO CHINA SE ITNA DARTE HEN KI ISS MATTER PAR BAAT HI NAHI KARTE.AB KYA BOLU ME AAP KO.PAKISTAN KE BAARE ME TO BADE BADE BAAT KEH DETE HO PAR JAB CHINA KI BAAT ATI HE TO INDIAN NATIONAL MEDIA KO BHI CHINA KE AGAINST BOLNE KI ANUMATI NAHI DETE HO.YE TO DARPOK SE BHI BADH KAR HEN.AAP AAG BABULAA HOIE ISS MATTER PE CHINA KE KHILAAP.ME AAP KA IJJAT KARTA HU.PAR AA

Jayesh Kulkarni
Jayesh Kulkarni 5 years 9 months ago

DPG/B/2019/80232
DPG/B/2019/80339
DPG/B/2018/82233
DPG/B/2018/82403
DPG/B/2018/82429
Till Date No ANSWER FROM CPGRAMS
Illiterate MP/MLA is doing FULL TIME PASS of FREE SALARY without doing Single Day WORK?? however CPGRAMS become just one POST OFFICE DIRECTOR who STAMP INWARD OUTWARD without understanding Concerns nor unable to Resolve any Single Complaints, nor any ACTION taken by CPGRAMS till date, CPGRAMS is BIG TIME PASS Mis Use of AUTHORITY Incompetent Authority, Corruption

Jayesh Kulkarni
Jayesh Kulkarni 5 years 9 months ago

Illiterate edit MP/MLA is doing FULL TIME PASS of FREE SALARY without doing Single Day WORK?? however CPGRAMS become just one POST OFFICE DIRECTOR who STAMP INWARD OUTWARD without understanding Concerns nor unable to Resolve any Single Complaints, nor any ACTION taken by CPGRAMS till date, CPGRAMS is BIG TIME PASS Group of People who cant answer nor unable to Attend Complaints or any Resolve. FREE PEARKS mostly Mis Use of AUTHORITY or Incompetent Authority, Corruption BLACK MONEY in Addition??

Jayesh Kulkarni
Jayesh Kulkarni 5 years 9 months ago

Illiterate edit MP/MLA is doing FULL TIME PASS of FREE SALARY without doing Single Day WORK?? however CPGRAMS become just one POST OFFICE DIRECTOR who STAMP INWARD OUTWARD without understanding Concerns nor unable to Resolve any Single Complaints, nor any ACTION taken by CPGRAMS till date, CPGRAMS is BIG TIME PASS Group of People who cant answer nor unable to Attend Complaints or any Resolve. FREE PEARKS mostly Mis Use of AUTHORITY or Incompetent Authority, Corruption BLACK MONEY in Addition..

Jayesh Kulkarni
Jayesh Kulkarni 5 years 9 months ago

Illiterate edit MP/MLA is doing FULL TIME PASS of FREE SALARY without doing Single Day WORK?? however CPGRAMS become just one POST OFFICE DIRECTOR who STAMP INWARD OUTWARD without understanding Concerns nor unable to Resolve any Single Complaints, nor any ACTION taken by CPGRAMS till date, CPGRAMS is BIG TIME PASS Group of People who cant answer nor unable to Attend Complaints or any Resolve. FREE PEARKS mostly Mis Use of AUTHORITY or Incompetent Authority, Corruption BLACK MONEY in Addition

alok sapre
alok sapre 5 years 9 months ago

Public grievance system is good for solutions but this data should be used for route cause analysis so that flaws of system can be rectified and new systems can be established for better service.
Government can do survey about various service through these portal and can find out what are the maximum reported problem, then route cause analysis can be done to find possible solutions for the problem.

Rahul dobariya
Rahul dobariya 5 years 9 months ago

CPGRAMS : Very good portal for people,but large number of people dont know about this portal,make advertisement in newspaper,radio specially young people because its way to stop corruptions ,and give details to file complain in CPGRAMS APP AND WEB , against department ,

because i filed more then 6 complain all are solved within week .

Lakshminaryana Vemuri
Lakshminaryana Vemuri 5 years 9 months ago

*JNU Students*: There are approx 8000 students of this, 57% students is of social sciences, language, literature & arts (total 4578 students) & International studies 15% ( 1210 students). Interestingly almost 55% of the total i.e. 4359 students are doing M.Phil. or Ph.D
*Cost of running JNU*: In 2018 JNU spent about Rs 556 crores, so cost per student = Rs 556 crore / 8000 students = Rs 6.95 lac per student annually.

*Research, Publications & Patents at JNU*: Assumption is that such high subsidy

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