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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Showing 2749 Submission(s)
Santanu Das
Santanu Das 5 years 9 months ago

The influential person may be Politically/ Public figure should not be spared. These people are the main viruses of the society who actually spoiling the law and order and attracting Road accidents.

Santanu Das
Santanu Das 5 years 9 months ago

Within City/ Township/ Urban populate places the speed control should be governed strictly. If required, Speed Governing Mechanism should be implemented by Govt.
Auto driving should be strictly maintained by the concerned authority. If someone would try to influence not to take action against Auto, whoever he/ she may be, the concerned authority should give authority to the prosecuting officer to Shoot the man to maintain the law and order of the place.

Santanu Das
Santanu Das 5 years 9 months ago

If any POLICE man/ Govt Employee found guilty for this he should be fired from the service without looking any circumstances.

Any kind of Two Wheelers/ Three Wheelers must be banned between 11 pm to 6 am on Highways/ Expressways.

Santanu Das
Santanu Das 5 years 9 months ago

Any kind of Goods Vehicles should move only by the left side of the roads in Highway/ Expressway to properly keep the mobility of the faster moving vehicles. Unauthorized overtaking should be severely penalised.

Overloading of Goods, Over dimensions of Loads should be strictly banned without any approval of M. V. I. Or Proper authority. These vehicles are the root cause of damaging roads in India. Severe action should be taken against the vehicle.

Santanu Das
Santanu Das 5 years 9 months ago

Any kind of Battery Rickshaw/ E-Rickshaw/ unauthorized Motor vans/ Bicycles/ Human pulled Rickshaw/ Vans should be heavily penalised if found on Highways/ Express Ways. These slow vehicles attract accidents.

Any cattle/ domestic animals roaming around the roads if found the owner should be heavily penalised because 99% of road accidents occur due to cattle in India.

Santanu Das
Santanu Das 5 years 9 months ago

Purely my vision and observation:::::

Indian M.V. Act should be amended as,

In City/ Township/ Urban area any kind of vehicle strictly not use high beam headlights during driving except Highways & Express Ways, this attracts accidents due to non visibility of the drivers.

Except headlights only use of fog lights maximum 2 (two) numbers (Not LED/ Diode lights/ Beamers/ Blue/ Blueish) should be allowed during driving by the highways/ expressways.

Any kind of Battery Rickshaw/ E-Rickshaw/ unaut

Rahul Agarwal
Rahul Agarwal 5 years 9 months ago

Sir Namaskar, I have a suggestion to make that the daily waste genrated in every household, market etc can be recycled for the generation of power as it is been done in Singapore. The waste is managed in such a way that no toxicants are emmited in atmosphere and the air which is released in atmosphere is also gets treated. It will work in dual manner first the waste will vanish from our roads and heaps from the outskirts of our cities clean and by airtreatmen the environment will also get clean.

Hitendra Thaker
Hitendra Thaker 5 years 9 months ago

Resp.sir, "Challo Kam Jaldi Aur Imandari se Kare" solgan issue karo. I think you and your team know's very well indai's small issue.like a ration corru. Education corru. Legal issue etc.

Girish Gole
Girish Gole 5 years 9 months ago

I CAN GIVE BEST COMMENTS BEST SUGGESTIONS AND EFFECTIVE IDEAS FOR INCREASING THE EFFICIENCY PERFECTION AND MAINLY HONESTY OF INDIAN GOVT.SYSTEM BECAUSE A VICTIMIZED GOVT.SERVANT IF TAKEN BACK TO SERVICE WILL NEVER CHEAT ANYBODY ELSE IN WHOLE OF HIS LIFE WHO HAS SUFFERED A LOT DURING THESE 24 YEARS OF PENALTY UNDERWENT NOT DUE TO ANY FAULT ON HIS PART BUT ONLY DUE TO HIS INTEREST IN THE ADHERANCE OF NATIONAL MOTTO THAT IS TRUTH ALONE TRIUMPHS. GOVT.SHOULD GIVE ME TO AND FRO TICKET,ALLOWANCES ETC

Girish Gole
Girish Gole 5 years 9 months ago

[PLEASE REFER MY PREVIOUS COMMENT)...CONTD.... THEREFORE GOVERNMENT OF INDIA IS HEREBY REQUESTED TO KINDLY INVITE ME TO THE CAPITAL OF INDIA NEW DELHI TO VISIT GOVERNMENT OF INDIAS ANY MINISTRY OFFICE FOR SUBMITTING MY SUGGESTIONS ON ADMINISTRATIVE REFORMS; NO MORE EXPERIENCED PERSON CAN GIVE SUGGESTIONS LIKE THAT OF ME WHO HAS BEEN IN a deprived condition from last 24 years of my VICTIMIZATION OUT OF C.C.S. AT THE HANDS OF GOVT.SYSTEM PRESENTLY WORKING IN NEGLIGENT MANNER,on government expenses

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