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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Showing 2749 Submission(s)
Girish Gole
Girish Gole 5 years 6 months ago

i am a central govt.of India's permanent employee WHO HAS BEEN VICTIMIZED OUT OF SERVICE FROM LAST 24 YEARS by the Central Excise and Customs Department at Nagpur Maharashtra State. The local Appointing Authority IS TOTALLY DENYING THE JURAL RELATIONSHIP AS MASTER AND SERVANT BETWEEN IT AND ME RESPECTIVELY AS EMPLOYER AND EMPLOYEE from year 2008 - 2010 when I filed O.A.No.2092/2008 in the Central Administrative Tribunal,Mumbai's Nagpur circuit bench Nagpur and the C.A.T. Court TOO DISMISSED oa.

KAMAL KUMAR_225
KAMAL KUMAR 5 years 6 months ago

jansankhya visfot ko rokane ke liye do bacchon ke janm mein panch varsh ka antar anivarya kiya jaaye

prabu_242
prabu 5 years 6 months ago

people Link their Aadhaar with CPGRAMS Portal, this to reduce spam, and good for Public Grievance handling, also good for aim of the portal.

vinaykumarreddy_1
vinaykumarreddy 5 years 6 months ago

sir i am studying in RGUKT ANDHRAPRADESH education is essential for all children but the CASTE RESEVERVATION VERYYYYYYY VERYYYY BAD THERE IS CASTE RESERVATION IN COARSE DIVISION THERE IS CASTE RESERVATION IN JOBS SCHOROLSHIP CASTE EVERYTHING CASTE FOR APPLYING ANY EXAM THERE IS NO FEE FOR THEM WHAT IS THIS BLOODY RULE YEARLY SO MANY STUDENTS ARE TRYING SUCIEDE FOR NOT GETTING EITHER HE IS IN TOP DUE TO CASTE SO PLEASE REMOVE CASTE RESERVATION IN EDUCATION

YOGESH VIKAS BANG
YOGESH VIKAS BANG 5 years 6 months ago

values of ethics and morale should be inculcated in students at very young age.

syllabus with increasing IQ level should be planned.

student should experience the taste of failure in their schools.

the plan of passing the students upto 8th class even if they do not qualify exam should be dropped.

if you qualify then only you can go to higher class such things only work for betterment

YOGESH VIKAS BANG
YOGESH VIKAS BANG 5 years 6 months ago

the syllabus of schools in india should be updated
computer should be included from class 1 itself
use of various software should be made compulsory

Web design etc.
every school should conduct vacation classes on various extracurricular activities.

students should be motivated to be more physically active in exercise in school on daily basis

instead of giving Q&A as homework various project works based on activities other than academic should be planned

Purnendu Jana_1
Purnendu Jana 5 years 6 months ago

Modi ji ise vajah se bhi bahut sari accident hue hai I think aap samajh Paye Honge love you Sir Jay Hind....

Purnendu Jana_1
Purnendu Jana 5 years 6 months ago

man Lijiye pessenger district Ho Gaya Kuchh kharidne Mein Biji Ho Gaya Hun platform par use pessenger ka baccha Jo Chalne Se gaya hai vah To aasani Se Gir sakta hai bhagwan Kare Aisa Na Ho pahle train Aane Mein Kuchh time Baki Hai usse pahle vah baccha Gir gaya hai to use baccha ka jaan jaane ki Khatra hoga halaki cameras police hai is system implement kar dete Hain Ham to Aur Bhi Jyada safety badh Jata aur Aisa Bhi Hota Hai Koi pessenger chadhne ki koshish karta hai train chalne ki Babuji bhi.

Purnendu Jana_1
Purnendu Jana 5 years 6 months ago

pahli train Aaegi 2:00 p.m. par dusri train Aaegi 3:00 p.m. aapko samajhne mein aasani ho isliye bata raha hun aisa hota hai truck per pahle Aata Hai sam track per hi dusra train Aata Hai aur Alag Alag jagao Mein Jaane Ki vajah se vah electric per Chali Jaati Hai Lekin Kuch Kuch platform per aisa hota hai ek hi truck per Ek Do train Gujarti hai aur alag Ho Jati Hai Alag Alag track par to passenger Baitha Hua hoga pahle train Aane Ki vajah se dusri train Ki Intezar Karega to

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