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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Showing 2749 Submission(s)
Purnendu Jana_1
Purnendu Jana 5 years 7 months ago

Sir Maine jo aapko Indian Railway ke liye bataya tha na aur ek Ham isko implement Karenge to bacchon ke liye safety aur badh Jayegi Kyunki ki Ham Agar bricket lagayenge man Lijiye Ek truck hai hi theek hai pahla jo train aaega used passenger messenger Nahin uthega Kyunki dusra train main uthega Agar very kitne Hi Hua to bacche train tracker Gir sakti hai koi bachcha Chalna Sikh gaya ho to vah Gir sakta hai na ab samajh Pa rahe hai na pahle train mein tutega nahin dusri train mein uthega.....

Durham Nagendra babu
Durham Nagendra babu 5 years 7 months ago

and motivation d local made and it technology used only indian technology like jio .
4.use the indian mobiles and laptop with security.like china
5.i feel china is oure country friend . pakistan is our bhaie bhaie.our enimi is usa because our country people inthe world 17 to 18% but usa people is below 5% so altimate winner is in future in India r amar desh hindustan.
6.dont forget in Coman man's ,beggers, handicapped persons and also farmers this r the our indian assets.
tq
saru
i say iam in

Durham Nagendra babu
Durham Nagendra babu 5 years 7 months ago

and motivation d local made and it technology used only indian technology like jio .
4.use the indian mobiles and laptop with security.like china
5.i feel china is oure country friend . pakistan is our bhaie bhaie.our enimi is usa because our country people inthe world 17 to 18% but usa people is below 5% so altimate winner is in future in India r amar desh hindustan.
6.dont forget in Coman man's ,beggers, handicapped persons and also farmers this r the our indian assets.
tq
saru
i say iam in

Durham Nagendra babu
Durham Nagendra babu 5 years 7 months ago

respectively i feel my opinion seva.
how to increase 1rs value
1.to increase the salary es in every employee like private r govt service persons.
2.the reduse the cost of living in indian persons .and motivation the saving amounts in sbi mutual funds.also developed d sbi
3.to stop the air busses seva because our talented people going to other countries like USA.
4. the govt sector supply d regular used items every person with minimum cost all luxury items supply by the private sector only.

PRINCE KUMAR KUSHWAHA_1
PRINCE KUMAR KUSHWAHA 5 years 7 months ago

People of India should not hesitate to ask either people in power or people with power.
They can use this platform for solving their problems in time bound manner.

PRINCE KUMAR KUSHWAHA_1
PRINCE KUMAR KUSHWAHA 5 years 7 months ago

Management of Public Grievances portal will make RTI more strong and effective in the country.

PRINCE KUMAR KUSHWAHA_1
PRINCE KUMAR KUSHWAHA 5 years 7 months ago

Management of Public Grievances platform should have strict timeline based system.

DESHDEEPAK THAKUR
DESHDEEPAK THAKUR 5 years 7 months ago

I think Constitution should be made part of school syllabus. Today people don't know about our Constitution. So we should just embibe this in our future generation.

Jiyalal Dhiman
Jiyalal Dhiman 5 years 7 months ago

मैं अपनी बात रखने की कोशिश की लेकिन कोई भी उसके परिणाम नहीं निकला है।

Manisha Dhurve_1
Manisha Dhurve 5 years 7 months ago

शिकायत कर्ता की भी जाँच की जाए कही वह गलत शिकायत तो नही कर रहा है।

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