The LPG online services has been a boon especially for the urban population. The online payment option is particularly useful and reduces the cash floating around.

Happy with the kind of service improvements seen..but I have a basic query...Why are the distributors forcing for aadar when Supreme Court have clearly said that aadhar is optional and not compulsory.

I am a pensioner and my annual income is appriximately 7.00lakh which is less than 10.00lakh. So LPG subsidy should not be dispensed wih you might have taken my annual income for the year 2014-15 as I had received PROVIDENT FUND, GRATUITY AND LEAVE ENCASHMENT, THE SAME WAS MORE THAN 10.00LAKH. I REQUEST THAT MY LPG SUBSIDY MAY PLEASE BE CONTINUED

https://www.youtube.com/watch?v=qd0K9TyHoao this can be improved more by our iitians

I am happy with the new services which has been introduced. Now its very easy to book LPG cylinders online. We can also download an app of mylpg.in. M very much happy with it.

Sir, While booking of my refill,I have mistakenly understand the IVR voice "you/spouse income is below 10 lacs,pl. submit declaration" instead of above 10" and submit my declaration through online www.myhpgas.in and sign through my id and given HIG Declaration. But my income below is below 2 lacs my spouse house wife, there is no income. Kindly advice us how to cancel the HIG Declaration and avail the HP Gas LPG subsidy
my consumer No.613037

There are many people who have LPG connection but don't use it because they moved out of country. One of the reason is that they think it will be difficult to get the connection when they return back to India. GOV/LPG distributors giving an assurance/undertaking that they will get their connection in 1 week from their request for connection will encourage people to surrender their LPG connection and such dormant connections can be used by the needy.

7.BPCL Does not send the cost of refil that needs to be paid while sending acknowledgement to customers. Please make sure all the LPG Companies does this on priority basis; along with the cost, the SMS should contain the call center number to report any wrong doing.

6. No customer awareness programs are run by Oil ministry or LPG Company or Local Revenue staff; therefore we need to publicize widely in local languages about the rights and duties and Incentives for reporting corruption. This should be based on 1% of Profit or Revenue. We can even think of outsource the awareness campaign.

...Charge extra from customers. On Jan 7/8th The delivery man took RS.780 in SVNS Agency in Gowthavaram. No one questioned the same.
5. Possible use of Dash cameras on the vigilance staff: These staff usually have nexus with Distributors and write wrong reports; this can be contained; and thus we can increase confidence of customers and make the staff more accountable.