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Inviting comments and suggestions on the Draft Accessibility Standards for the Services Sector

आरंभ करने की तिथि :
Oct 10, 2025
अंतिम तिथि :
Oct 31, 2025
17:30 PM IST (GMT +5.30 Hrs)
The Department of Empowerment of Persons with Disabilities (DEPwD), Ministry of Social Justice & Empowerment (MSJE), in collaboration with MyGov, invites comments and suggestions ...
सभी टिप्पणियां देखें
विशेष रुप से प्रदर्शित
New Comments
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376 सबमिशन दिखा रहा है
MANIKANDAN E elumalai
5 महीने 1 week पहले
Respected modi ji
8 pay commission
4 day work a week, 3 day leave with LTC
4DAY A WEEK
1)LESS PAY SO MORE NUMBERS OF GOVT OR PRIVATE JOB INCREASES
2) EMPLOYEES RELIEF
3DAY LTC
TOURISM DEVELOPMENT
ECONOMIC GROWTH
WORK LIFE BALANCED
8 AM TO 8 PM =12 HOUR WORK
HALF HOUR LUNCH QUATER HOUR 2 BREAK
GOOD FOR BOTH ECONOMIC AND EMPLOYEES
TO GOVERNMENT ALSO
PER DAY 2000 = 4×4= 32000/ MONTH + LTC BENFITS
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Khushrajpatel
5 महीने 1 week पहले
Respected sir/ madam,
my name is khushrajpatel. Iam from Telangana ZPHSQUTHBULLAPUR Government school.
service sector is very important to our society or country. It's helping to growing fastly and it's making economic and It's a backbone of modern economics.
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Anil Kumar Jain
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River Water Recharge Wells: Water for All 365*24
mygov_176182494450098.pdf
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Pawan Kumar
5 महीने 1 week पहले
very good
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user_366270
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The draft standards, while commendable, must be strengthened by ensuring true, measurable accountability and broad inclusion beyond physical access. We suggest mandating third-party accessibility audits—conducted by certified organizations that include Persons with Disabilities (PwDs) on their teams—to be carried out every two years and requiring a public, centralized portal for PwDs to easily report non-compliance across all service providers. To address comprehensive inclusion, the standards must explicitly detail requirements for cognitive and neurodiverse accessibility (e.g., simplified language for financial documents, providing designated quiet zones in busy service areas like airports or hospitals). Finally, for effective and equitable compliance, the rules should clearly outline financial incentives (like tax deductions or subsidies) for small and medium enterprises (SMEs) to offset the initial cost of retrofitting and mandate a uniform, comprehensive disability etiquette.
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user_366270
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as non-compliance can attract significant penalties starting at ₹10,000 for the first offense and escalating to ₹5,00,000 for repeated violations, emphasizing the non-negotiable nature of these new rules.
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user_366270
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The Draft Accessibility Standards for the Services Sector, initiated by the DEPwD under the mandate of the RPwD Act, 2016, is a crucial legal framework intended to make all public and private services uniformly accessible for the 21 specified categories of disabilities. The draft applies across a wide spectrum of services, notably including banking and financial services (ATMs, counter services), aviation and transport (airports, ticketing), healthcare, education, and digital/OTT platforms. Key provisions focus on mandating not just physical changes, but also inclusive operational policies: this involves setting technical standards for digital accessibility (e.g., adherence to WCAG for all online platforms and apps), requiring multi-sensory communication (e.g., tactile markers and audio announcements in public spaces), and demanding mandatory, certified training for staff on disability etiquette and handling assistance equipment. Furthermore, the standards are backed by legal weight.
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user_366270
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to interact with customers with diverse disabilities. The central government is currently inviting all stakeholders—including individuals, organizations of persons with disabilities, and industry bodies—to submit their feedback and suggestions, usually through platforms like MyGov.in, to refine these rules before they are finalized, ultimately making the provision of services universally inclusive and compliant with the law.
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user_366270
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The core information regarding the topic, "Inviting comments on draft accessibility standards for service sector," is detailed in the paragraph below, focusing on the purpose, scope, and key enforcement mechanisms of the proposed rules.
The Department of Empowerment of Persons with Disabilities (DEPwD) has initiated a public consultation by releasing draft accessibility standards for the massive service sector, including critical areas like finance, transportation, healthcare, and digital media (e.g., OTT platforms). This action is mandated under the Rights of Persons with Disabilities (RPwD) Act, 2016, with the overarching goal of establishing mandatory, non-negotiable rules to ensure a barrier-free environment in India. The standards are designed to encompass various needs, covering physical infrastructure requirements (like ramps and accessible pathways), communication services (such as Braille, audio descriptions, and synchronized closed captions), and the proper training of staff
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The Invitation (What you can do): The government is actively inviting comments and suggestions from stakeholders, experts, organizations, and the general public. This is a critical step in the rule-making process to ensure the final standards are practical, comprehensive, and effectively address the real-world needs of persons with disabilities.
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