GOVERNMENT OF INDIA
Start Date
24/07/2026 - 12:01
End Date
24/08/2026 - 23:59
Time zone: IST (GMT +5.30 Hrs)
Created : 7/07/2026
193
Total Comments
115
Users Participated
The Income Tax Department invites constructive suggestions from citizens, taxpayers, professionals, businesses, and other stakeholders to strengthen its Citizen Charter and make it more transparent, citizen-centric, accessible, and responsive to the evolving needs of taxpayers.
The Citizen Charter reflects the Department's commitment towards delivering quality taxpayer services by defining service standards, timelines, taxpayer rights, and responsibilities. As part of its continuous efforts to improve taxpayer experience in line with the vision of Viksit Bharat 2047, the Department seeks practical suggestions and innovative ideas to further enhance the Citizen Charter.
Suggestions may be submitted on, but are not limited to, the following areas:
- Improving taxpayer services and service standards.
- Simplifying taxpayer interactions with the Income Tax Department.
- Enhancing transparency, accountability, and service delivery.
- Strengthening grievance redressal mechanisms.
- Improving accessibility for senior citizens, women, persons with disabilities, and first-time taxpayers.
- Promoting digital service delivery and ease of compliance.
- Making the Citizen Charter easier to understand through simplified language and better communication.
- Any other suggestions that can make the Income Tax Department more citizen-friendly, efficient, and responsive.
Your valuable suggestions will contribute towards strengthening taxpayer services, promoting trust, and building a transparent, efficient, and citizen-centric tax administration.
1 week 4 days ago
केंद्र सरकार और प्रधानमंत्री कार्यालय (PMO) को भेजने के लिए हिंदी में तैयार किया गया पत्र नीचे दिया गया है:
दिनांक: 13 अगस्त 2026
सेवा में,
आदरणीय प्रधानमंत्री जी,
भारत सरकार,
प्रधानमंत्री कार्यालय (PMO),
नई दिल्ली।
विषय: पंजाब में भाजपा के प्रति जनता के बढ़ते विश्वास, ज़मीनी सुधारों, आर्थिक पुनरुद्धार और कानून-व्यवस्था के संबंध में सुझाव पत्र।
आदरणीय प्रधानमंत्री जी,
मैं मोहित गोयल सुपुत्र श्री राज कुमार, निवासी तहसील अमलोह, ज़िला फ़तेहगढ़ साहिब (पिन: 147203), पंजाब का एक जागरूक नागरिक होने के नाते, राज्य की वर्तमान स्थिति और आम जनता की भावनाओं की ओर केंद्र सरकार का ध्यान आकर्षित करना चाहता हूँ।
आज पंजाब के लोग केंद्र सरकार की विकासमुखी नीतियों और भारतीय जनता पार्टी (BJP) के मज़बूत नेतृत्व को बहुत पसंद कर रहे हैं। राज्य के नागरिकों का मानना है कि पंजाब को वर्तमान आर्थिक और प्रशासनिक संकट से बाहर निकालने के लिए केवल भाजपा के पास ही एक स्पष्ट रोडमैप और दूरदर्शी सोच है।
पंजाब की खुशहाली और पार्टी की ज़मीनी पकड़ को और मज़बूत करने के लिए मैं
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1 week 4 days ago
Vanakkam from Coimbatore. For Citizen Charter improvement: 1) Define clear timelines - e.g., ITR refund in 10 days, grievance response in 24hrs. 2) Add senior citizens/women/disabled-friendly counters and Tamil helpline. 3) Publish monthly transparency report on service delivery. 4) Simple language charter in regional languages with video. 5) One Taxpayer One Officer tracking system. This will make Income Tax citizen-centric for Viksit Bharat 2047. Thank you.
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1 week 5 days ago
Resp govt, Kindly increase basic exemption limit to 25 lakhs, as rupee fall record low against usd, and more money makes low value. Even after income tax, there is indirect taxes to hunt citizens down. So kindly remove income taxes on income upto 25 lakhs.
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1 week 6 days ago
A particularly useful idea would be a “One Taxpayer – One Dashboard” system that brings together all taxpayer services, notices, refunds, grievances, pending actions, deadlines, and communications in one place, with real-time status tracking and guaranteed service timelines. This would directly improve transparency, reduce confusion, and make the tax administration more citizen-centric.
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1 week 6 days ago
Hello
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2 weeks ago
All the owners of the house should pay income tax indifference of being BPL or APL or SC ST all the service people pay their TDS the income tax should be deducted at on the basis of the idea in a stable course which can be like if it is 3 lakh and wool if it is 4 5 lakh 8 lakh annual nothing like pws or b p l or ECL should be rebated because the backward classes are already getting loans entrepreneurship education and many more employment opportunities because of their caste and the Lo income but the income people with any income should not be given rebate from income tax or the ITRreturn so also the professional vakil chartered accountant doctor and teachers and other professionals should have a particular annual income tax whether they professionally work for themselves or not they should be debarred from getting another profession if the already hold a professional degree and they should be the compulsion of minimum tax payment
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2 weeks 1 day ago
My humble submission for your consideration, please find attached
(0.11 MB)
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2 weeks 1 day ago
Citizen Charter 2.0 — Service Promise Tracker
(0.23 MB)
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2 weeks 2 days ago
I am a student
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2 weeks 3 days ago
On long term capital gain tax there is 125000 rebate and now demanding to withdraw tax it is good to hear , my suggestion is there should be rebate on short term capital gain tax take my example I had paid tax on my profit for Rs 702/- , like me smaller buyer just to average out some losses selling shares in shorter period getting injustice there should be rebate like LTCG. Please consider it, other suggestions regarding annually getting bank interest on saving account there should not be tax for Rs.4000to 5000.
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